Question 1

What does UnitRook organize?

Accepted Answer

UnitRook is a private workspace for properties, rental units, deadlines, notices and inspections, documents, contractor credentials, and saved contractor jobs.

Question 2

Can a manager create, update, and archive properties and units?

Accepted Answer

Yes. A signed-in manager can create and update their properties and units, and can archive records that should leave the active portfolio.

Question 3

What can be kept in a unit record?

Accepted Answer

A unit record can include its identifier, compliance deadlines, notice and inspection entries, documents, and saved contractor jobs connected to that unit.

Question 4

How does a manager save and update a contractor job?

Accepted Answer

The manager selects an active unit and an eligible contractor credential, then saves a job description. The saved job can be updated through its status workflow and remains tied to that unit.

Question 5

When can a saved contractor job be cancelled?

Accepted Answer

Only a job in the Requested state can be cancelled. The existing job record is retained with a Cancelled status, so it remains visible in job history and cannot be reopened through the status workflow.

Question 6

What does the private portfolio CSV export contain?

Accepted Answer

The export contains the signed-in manager’s active property and unit portfolio: property ID, property name, property address, unit ID, and unit label. A property without active units is represented by a property row with blank unit fields.

Question 7

Is UnitRook legal or compliance advice?

Accepted Answer

No. UnitRook is designed for Connecticut property operations and helps organize records and workflows; it does not provide legal advice or guarantee compliance.